Refund policy

 

🌿 Our Promise: Satisfaction Assured

Risk-Free Purchase:

With FUNCTIONAL VITAMINS, every purchase is a step towards wellness, backed by our robust Satisfaction Guarantee. Not thrilled with your order? No worries. Return it within 30 days for a full refund.

Your Experience, Amplified:

While we're confident our FUNCTIONAL VITAMINS will elevate your journey, if they don't resonate with you, simply send them back for a complete refund. But with your dedication and our supplements? Together, we're unstoppable!

Easy Returns, Transparent Process:

Your satisfaction is our mission. Here's a quick guide to our return policy:

Returns:

Initiate a return within 30 days from delivery.

Products past 30 days are non-refundable.

Half-used items aren't eligible for returns.

For multiple units of a product, only one can be opened for a refund.

Shipping charges are non-refundable.

Some exclusions apply, like merchandise items, seasonal goods, and lab kits.

Your original payment method will be credited.

One refund per product, per customer.

To kickstart a return, reach out to support@privatevitamin.com. We'll guide you through the process.

Refunds:

Once approved, refunds are processed to your initial payment method. Allow a few days for it to reflect, depending on your bank.

Damaged Items:

Received a damaged item? Connect with us immediately for swift resolution - be it a replacement or refund.

Shipping:

Remember, return shipping costs are on you. We recommend tracking for peace of mind.

Your satisfaction stands at the core of FUNCTIONAL VITAMINS ethos. We're here, ready to assist and ensure you have a seamless experience. Questions? Our dedicated team is just an email away.

Note: Your statutory 14-day return right remains unaffected by our Satisfaction Guarantee."
🍃🔍