Frequently Asked Questions
At Functional Vitamins, we take pride in producing our own food supplements 👩🔬under the highest standards, including Good Manufacturing Practices and organic certifications.
Our mission is to offer pure, additive-free products 👨🌾, specifically designed to address your needs with the expertise of our clinical dietitians, medical professionals, and pharmacists 👩⚕️. Plus, our products undergo independent clinical trials adhering to Good Clinical Practice standards 🥇.
🧐 Have questions about purchasing, usage, or personal concerns related to our supplements?
Check out our FAQs or reach out to us directly at info@functionalvitamin.com 🥰.
Functional Vitamins Mission
FUNCTIONAL VITAMINS Company was born from personal hardship and a commitment to better health. After losing my mother to cancer and facing various health issues within our family and close friends—atopic dermatitis, asthma, thyroid problems, lactose intolerance, and celiac disease—we were inspired to create products that could help others avoid similar struggles 👼.
We believe in the power of nature 🌼 to heal and nourish the body, and we strive to offer products as close to their natural state as possible 🌷.
Our Commitments:
Pure Formulas: Always devoid of fillers, dyes, and artificial flavors.
Continual Enhancement: We evolve our blends based on cutting edge clinical research.
Transparency: Clear, ethical information for our users.
Supplier Scrutiny: We partner with trusted and vetted suppliers.
Our Vision: Elevating everyday life, ensuring quality, and fostering a vibrant well-being for all 🤸🏻🤸🏻♂️.
Achieving High-Quality& Safety
Where are the products manufactured?
FUNCTIONAL VITAMINS : Crafting Excellence in Every Bottle.
We take pride in producing our own range, setting the gold standard for quality and safety. Our commitment to excellence shines through in every product.
What sets us apart?
Expert Collaboration: Our formulations are meticulously crafted in partnership with specialists in clinical dietetics, kinesiology, psychology, and medical professionals 👩🏻⚕️👨🏻⚕️.
Rigorous Standards: We adhere to the highest industry benchmarks, ensuring you receive only the best 🧐.
Trusted Quality: With Functional Vitamins, you're not just choosing a supplement; you're choosing a legacy of health and wellness.
Experience the Functional Vitamins difference—a testament to unparalleled quality and expertise 🤩.
How do I know it’s safe to shop with you?
"Your Security, Our Priority at FUNCTIONAL VITAMINS.
Rest easy knowing we've fortified our defenses to safeguard your personal data and payment details. Here's how:
Advanced Protection: We deploy a mix of cutting-edge electronic and physical security measures 🕵🏻♂️.
Trusted Partnerships: Our payment providers meet PCI compliance standards, ensuring best-in-class security.
Encrypted Transmission: Your
data is shielded with Secure Sockets Layer (SSL) protocol, guaranteeing secure transfers.
With Functional Vitamins, your safety and peace of mind come first. Shop with confidence!
Why do you need to tell us your phone number?
Your Privacy, Our Promise at FUNCTIONAL VITAMINS.
We've all been there—those relentless sales calls and unsolicited data collection requests. Rest assured, that's not our style.
Why do we request your phone number? Purely for a seamless order and delivery experience. Your trust is paramount to us, and we only reach out when it truly matters 👼🏻.
With FUNCTIONAL VITAMINS, communication is always on your terms.
Payment
What forms of payment do you have?
"Flexible Payments, Absolute Security with Functional Vitamins.
Choose what works best for you:
PayPal or Credit/Debit Card—we've got you covered. And the best part? We don’t penalize you for using your credit card, unlike some other platforms 💳.
Rest easy knowing:
Your card details? We don’t store them. Ever 💗.
We utilize top-tier 256-bit SSL encryption for a secure shopping experience.
Our trusted payment partner, PayPoint, ensures every transaction is safeguarded independently.
Keep an eye out: All transactions will reflect as 'www.functionalvitamins.com' on your bank statement. Your peace of mind, our priority.
Do you accept international credit cards?
Yes, we do.
Ordering, cancelation, technical issues
Ready to Order? Here's How:
🛍️ Browse our online store Functional Vitamins and choose your favorite product.
➕ Add it to your cart.
📝 Fill in your details: name, address, contact info, and more.
💳 Pick your preferred payment method: credit card, PayPal, Klarna invoice, bank transfer, and more.
It's that simple! Start shopping with us today.
Everything You Need to Know When Ordering at Functional Vitamins:
📩 Order Confirmation: Once you place your order, a confirmation email will zoom its way to your inbox. If it doesn't pop up within a minute, peek into your "SPAM" or "Promotions" folder. Keep this email safe—it's got your order number!
🔄 Adding Units: If you're looking to add more goodies, you'll need to place a fresh order. But hey, if you act fast (within 1 hour of your first order), we can bundle them together and waive the extra shipping. Just drop us a line at 👱🏽♀️ karmen@functionalvitamins.com.
➖ Removing Units: Changed your mind about a product? You can trim down your order within an hour of placing it. After that or if it's already shipped, reach out to karmen@functionalvitamins.com.
🚫 Cancellation: If you've had a change of heart, you can cancel your order within an hour of placing it. Shipped already? Connect with us at karmen@functionalvitamins.com.
We're here to help every step of the way! 🌟
Encountering Hiccups While Ordering?
🚀 Shoot us an email at karmen@functionalvitamins.com or slide into our DMs on Facebook or Instagram.
We're here to smooth out any bumps along the way! 💼✨"
Do you have a store I can visit?
🌐 Functional Vitamins is exclusively online, tailored for your weight management journey.
💡 By operating solely online, we cut overheads and bring you unbeatable prices and offers.
Shop smart and stay financially functional 🏄🏻♀️!
Delivery
Do you deliver to my country?
Shipping Across Borders? Here's What You Need to Know:
🌍 We proudly serve all EU nations and select countries beyond.
If you're outside the EU
or on certain sunny islands, there might be additional shipping charges.
Dive into our Shipping Policy for all the details.
Happy shopping!
Curious About Shipping Costs?
🌎 Your shipping fees are determined by your location and the delivery method you select at checkout. Get all the specifics on our Shipping Policy.
🚨 Heads up for international
shoppers: If your delivery is outside the EU, be aware that there might be additional Customs, Tolls, or Duties charges upon arrival, for which you'll be responsible.
When to Expect your Order?
📦 Place your order before 4pm from
Monday to Friday, and we'll ship it out the very same day!
🔔 Orders after 4pm on Friday or
during the weekend? No worries! They'll be on their way come Monday (or Tuesday, if it's a bank holiday). Stay tuned!
📦 Shipping & Tracking Made Easy!
Delivery Times: The speed of your package's arrival depends on your chosen delivery option. Dive into our Shipping Policy for all the details!
Tracking Your Order: Keep tabs on your purchase using the unique tracking number provided. Visit our delivery page, enter your number, and voila!
Missed the Delivery? No stress! If you're not around, the delivery company will leave a card. Simply call them to reschedule for a day that suits you.
Package didn’t arrive?
Firstly, use your tracking number to see its status. It might be waiting for
you at a nearby pick-up station or there could be an address hiccup. If you're still puzzled, reach out to us at 👱🏽♀️ karmen@functionalvitamins.com.
Need to Change the Address?
We've got you! Updates are possible within the first hour of placing your
order. After that, if your package is en route, reach out to the carrier.
Remember, post-dispatch changes are a tad tricky but not impossible!"
Stay informed and enjoy hassle-free shopping with us! 🌟
Returns
🌟 Hassle-Free Returns at Functional Vitamins!
At Functional Vitamins, quality and your satisfaction are our top priorities. While we're confident you'll adore your purchase, we get it – change of heart happens. Here's our promise:
30-Day Return Policy: Not loving your unopened item? Return it within 30 days of delivery for a full refund. Just ensure shapewear or clothing remains unworn due to hygiene reasons.
Easy Returns Process: Kickstart your return by reaching out to us. Once we receive your item, we'll keep you updated every step of the way – from its arrival to your refund process.
Refunds & Credits: Expect a refund in your original payment method within 5 working days. Store credit? Nope, we refund straight to your account.
Faulty Item or Missing Piece? Oops! Let us know immediately with your order number and details. We'll swiftly sort it out, be it a replacement or sending the missing item your way.
International Returns: If you're sending something back from overseas, give it up to 21 working days to reach us. And always opt for a trackable service for peace of mind.
Questions? Our friendly customer service team is always here to chat, whether it's through email or our live chat feature.
Your trust means everything to us. Shop confidently with Functional Vitamins!"
🛍️🌿
I have a question!
Got Questions? We're Here to Help!
📧 Drop us an email anytime at 👱🏽♀️ karmen@functionalvitamins.com or chat with us on Facebook.
💪 Curious about boosting performance? Reach out for expert advice and insights.
🔍 Our dedicated coaches are on
standby, ready to assist you promptly and guide you every step of the way.
Your journey to optimal health starts with a simple message. Connect with us today!